Privacy Policy

Privacy Policy (Personal Information Protection Policy)

All Year Entertainment Corporation (hereinafter referred to as the “Company”) operates the Tomohisa Yamashita Official Fan Club “Heart9” (hereinafter referred to as the “Service”).Through this service, we aim to provide high quality fan club services that are satisfying and beneficial to our customers. To this end, we utilize the personal information we receive from our customers and various other people who are involved with us, and we consider the protection of personal information to be one of our most important responsibilities.

We hereby set forth our “Privacy Policy” and endeavor to protect and maintain personal information in a necessary and appropriate manner. All employees of the Company, including directors, employees, temporary employees, and temporary workers, shall comply with this Privacy Policy, laws, regulations, national guidelines, and other norms related to personal information when handling and managing personal information.

In order to realize this policy, we declare that we will make company-wide efforts, including continuous improvement of our personal information protection management system. Please contact the following for any complaints or inquiries regarding our Privacy Policy or handling of personal information.

Last revised: March 30, 2022
Date of enactment: August 3, 2021
All Year Entertainment Corporation

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Please refer to the “Handling of Personal Information” below for the purpose of use of personal information and the procedures for requesting disclosure.

Handling of Personal Information

All Year Entertainment Corporation (hereinafter referred to as “the Company”) will use the personal information it acquires or possesses in operating the Tomohisa Yamashita Official Fan Club “Heart9” (hereinafter referred to as “the Service”) for the following purposes. Whenever we receive personal information directly in writing, we will clearly state the purpose of use. Through the Service, the Company aims to provide customers with high quality fan club services that are satisfactory, convenient, and beneficial. For this purpose, we will use the personal information we receive from our customers and various other people who are involved with our company to the extent necessary. Please refer to the above for our privacy policy (personal information protection policy).

1. personal information

Personal information is defined as an individual’s name, date of birth, age, gender, address, telephone number, family structure, hobbies, preferences, e-mail address, ID, place of employment, affiliation, work address, work telephone number, credit card number, bank account number, information on websites visited, complaints, consultations or inquiries (including information about living (This includes information that can be easily cross-checked with other information to identify a specific individual.

2. Purpose of Use of Retained Personal Data

The Company will use the retained personal data it has acquired for the following purposes
a. To respond to inquiries
b. To manage customer registration information
c. To ship membership benefits and other benefits to customers
d. To ship tickets, products, etc. purchased by customers
e. To provide products, digital content and services
f. To bill for products, digital content and services
g. To distribute e-mail newsletters
h. To provide information on various services operated by the Company, including the Service, as well as products of third parties.
i. To maintain and improve the system, to respond to system malfunctions, and to provide information regarding technical support.
j. To conduct surveys
k. To create statistical data for marketing, product planning, etc. (Individuals cannot be identified.)

3. Disclosure of Retained Personal Data

If a customer requests disclosure of his/her personal data, we will comply with the request without delay. However, we may not disclose all or part of the personal data in the following cases
a. When there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party
b. If there is a risk of significant hindrance to the proper conduct of our business
c. If there is a risk of violating other laws and regulations

4. Provision of Retained Personal Data to Third Parties

The Company will use the retained personal data it has acquired only within the scope of the purposes of use specified in “2. We will not provide or disclose such data to any third party, except as required by law.

5. Outsourcing of Retained Personal Data to Third Parties

We may outsource to a subcontractor the work necessary to achieve the purposes specified in “2. In such cases, we will select as the consignee a company that satisfies the standards we have established, and we will also conclude a contract regarding the handling of personal information and provide appropriate supervision.

6. Procedures for Disclosure, Correction, Suspension of Use, etc. of Retained Personal Data

If you, a legal representative, or an authorized agent requests notification of the purpose of use, disclosure of personal information, correction, addition, or deletion of content, suspension of use, or deletion, etc. (hereinafter referred to as “Procedure for Requesting Disclosure, etc.”) of personal data held by the Company, please follow the procedures below by filling out a request form prescribed by the Company. The following is a list of the information we have received from the customer. When disclosing retained personal data, you may choose to do so either by providing an electromagnetic record or in writing, and you will be asked to submit the following documents to verify your identity.

(6-1) Contact for requesting disclosure procedures, etc.
If you wish to make a “Request for Disclosure, etc.” of your personal information, please contact us at “9. We will then send you a “Request for Disclosure, etc. Form” necessary for the procedure.

(6-2) Procedure for Requesting Disclosure, etc.
Please fill in the prescribed items on the “Request for Disclosure, etc. Form” obtained in accordance with 6-1 above, and send it to “9. Complaints and Inquiries” together with the documents for identification as described in (1) to (3) below. In the case of a request by a proxy, a “Letter of Attorney” from the person himself/herself is also required.

(1) Documents to confirm the identity of the person making the request for disclosure, etc.
One item from A below and one item from B below

[A]
A copy of the seal registration certificate (within 3 months of the effective date and showing the current address)
A copy of the family register (within 3 months of the effective date)
A copy of the certificate of residence (within 3 months of the effective date)

[B]
Photocopy of passport (valid and showing current address)
Copy of driver’s license (valid and issued by the Public Safety Commission of each prefecture)
A copy of a valid official document that verifies the applicant’s identity, such as an insurance card (within the validity period)

(2) Documents to confirm the identity of the person in procedures for requesting disclosure by a legal representative, etc.
One item from A below and one item from B below

[A]
A copy of the seal registration certificate (within 3 months of the effective date and showing the current address)
A copy of the family register (within 3 months of the effective date)
A copy of the certificate of residence (within 3 months of the effective date)
(*Limited to documents that can confirm the relationship between the applicant and his/her spouse.

[B]
Photocopy of passport (valid and showing current address)
Copy of driver’s license (valid and issued by the Public Safety Commission of each prefecture)
A copy of a valid official document that verifies the applicant’s identity, such as an insurance card (within the validity period)

(3) Identification documents for procedures for requesting disclosure by proxy
A “Power of Attorney” indicating representation, one item from A below, and one item from B below (for the principal and the agent)

[A]
A copy of the seal registration certificate (within 3 months of the effective date and showing the current address)
A copy of the family register (within 3 months of the effective date)
A copy of the certificate of residence (within 3 months of the effective date)

[B]
Photocopy of passport (valid and showing current address)
Copy of driver’s license (valid and issued by the Public Safety Commission of each prefecture)
A copy of a valid official document that can verify the applicant’s identity, such as an insurance card (within the validity period)

(4) Notes on documents for identification
Please black out the part related to your permanent domicile.
If the reverse side of the form has information on it, a copy of the reverse side is also required.

(5) Fees
Customers are responsible for actual costs required for the procedure (costs for issuing official documents, photocopies, etc.) and communication costs such as postage when sending documents to us. The Company will bear the communication costs when sending documents from the Company.

(6) Cases in which the Company is unable to respond to a request for disclosure, etc.
We will confirm the contents of any request for disclosure that we receive and notify the requester of the results at a later date. However, we will refuse to respond to the request in any of the following cases. In such cases, we will inform you of the reason why we are unable to respond.
When we are unable to confirm the identity of the person making the request.
In the case of a request for disclosure by a legal representative, if the relationship between the person and the legal representative cannot be confirmed.
In the case of a request for disclosure by proxy, if the right of representation cannot be verified.
When there is a deficiency in the submitted documents.
If the subject of the request for disclosure, etc. is personal information that the Company, in its sole discretion, is unable to respond to the request.
If we are unable to respond to your request for disclosure, etc. for any other reasonable reason.

(7) Purpose of use of personal information obtained by the Company in connection with the application
Personal information provided in connection with requests for disclosure request procedures, etc. will be handled to the extent necessary to conduct investigations for the procedures, to confirm the identity of the individual, and to respond to each request. The information will be disposed of as soon as possible after the response to the request is completed.

7. handling of personal information on the website

(1) Use of Cookies
Our website sends information called a cookie to your computer in order to identify your computer and enhance convenience. Cookie information is used to identify the customer’s computer and is not used to identify individual customers.

(2) SSL
Our WEB site is “SSL” compatible to protect customers’ personal information. Personal information entered by customers, such as names, addresses, and telephone numbers, is automatically encrypted before transmission and reception, so that even if the transmitted data is intercepted by a third party, there is no need to worry about the contents being stolen.

(3) Access logs
Our website records information on visitors in the form of access logs. Access logs include the domain name and IP address of the person accessing the site, the type of browser being used, the date and time of access, etc., but they do not usually contain information that can identify individuals. These access logs are used for website maintenance and management and statistical analysis of usage, but are not used for any other purposes.

(4) Use of Google Analytics
Google Analytics is a first-party cookie service that collects information on access to the Company’s website without identifying individuals. The method of collecting and using access information is set forth in the Google Analytics Terms of Service and Google Privacy Policy.

For more information about Google Analytics, please refer to the following pages
http://www.google.com/analytics

8. revision of privacy policy and handling of personal information

We may revise all or part of the “Privacy Policy” and “Handling of Personal Information” from time to time. Any significant changes will be posted on the site.

9. complaints, consultation and inquiries

For inquiries or complaints regarding our handling of personal information, please contact us using the inquiry form below.

Last revised: March 30, 2022
Date of enactment: August 3, 2021
All Year Entertainment Corporation

[Personal Information Protection Manager]
Nobuyuki Sakai